Every important account change.
Confirmed by you.

MataWatch is an independent alert app that asks a bank's customer one simple question whenever something important happens on their account: was this you? A "No" goes straight to the bank, before a criminal can make use of the change.

Talk to us about a pilot How it works
10:42●●● 5G
MataWatch
Security event

New payee added

AccountEveryday ••• 4471
ChannelOnline banking
TimeToday, 10:41
Was this you?
Your answer is confirmed with your face or fingerprint
mata/ˈma.ta/ · eye · across Southeast Asia & the Pacific

An eye on your account that only you control. In Malay, Indonesian, Filipino, Samoan, Tongan and Fijian, mata means eye. MataWatch watches for the moments that matter (a new payee, a changed phone number, a sign-in from a new device) and puts the decision back in the customer's hands.

The problem

When criminals take over an account, they often control the warnings too.

Today's scams rarely break the bank's systems. Instead, they trick or take over the customer, then quietly change the details that protect the account: the phone number, the email, the trusted device, the list of payees.

Once that happens, the bank's usual alerts can go to the very place the criminal now controls. By the time the real customer notices, the money has moved.

MataWatch is a separate channel, on the customer's own phone, built for one job: asking "was this you?" and getting a trustworthy answer.
How it works

Three simple steps for the customer. One clear signal for the bank.

No new passwords, no complicated setup. The customer links once, then answers only when something important happens.

Link once

The customer signs in to their bank as usual and scans a MataWatch code shown inside their secure banking pages. Their phone is now linked to that account.

Get asked

When something security-sensitive happens, such as a new payee, a changed contact detail or a new device, the bank tells MataWatch, and MataWatch asks the customer.

Answer Yes or No

The customer confirms with their face or fingerprint. A "No" goes straight to the bank's fraud team so they can act right away.

Built on clear principles

Designed to protect people without collecting more about them.

Independent by design

MataWatch runs separately from online banking, email and text messages, so taking over one of those doesn't silence it.

No personal data by design

MataWatch links a phone to a bank's reference, not to a name, address or ID number. The bank keeps its customer data; MataWatch doesn't need it.

Only the real owner can answer

Every answer needs the face or fingerprint of the person who linked the phone, so a stolen or borrowed phone can't say "Yes".

The bank stays in control

The bank decides which events to send and what happens when a customer says "No". MataWatch fits alongside the fraud tools a bank already uses.

Who it's for

Made for the organisations people trust with their money.

Banks & payment providers

Give customers a fast, trusted way to stop a scam in its tracks, and give your fraud team a clear signal the moment something isn't right.

  • New payees and large transfers
  • Changes to phone number, email or address
  • Sign-ins from new devices

Businesses

Let staff confirm sensitive changes to company accounts and payment details, so a convincing email can't redirect a supplier payment.

  • Changes to supplier bank details
  • New users and permission changes
  • Unusual payment approvals
Early partners

We're talking with a small number of early partners.

If you lead fraud, risk, security or digital banking at a bank, payment provider or business, we'd like to show you MataWatch and hear what you think.

NOWWorking demo in private testing
NEXTPilot with a first partner
BASED INSingapore

We'll only use your details to get in touch about MataWatch.